Privacy Policy
Introduction
At Aconite Interiors, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with us, in compliance with UK GDPR and the Data Protection Act 2018.
Information We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, and postal address.
Payment Details: Billing address, payment card details (processed securely via third-party payment processors).
Communication Data: Emails, messages, and other correspondence.
Website Usage Information: IP address, browser type, operating system, and interactions with our website, collected via cookies or similar technologies.
Customer Preferences: Preferences and interests regarding our products and services.
How We Use Your Data
We use your personal data for the following purposes:
To process orders and deliver products or services.
To communicate with you about your enquiries, orders, and appointments.
To send marketing communications (only where you have provided explicit consent).
To manage and improve our website and services.
To comply with legal obligations or resolve disputes.
Legal Bases for Processing Personal Data
We process your data based on the following legal grounds:
Contractual Necessity: To fulfil contracts and provide our services.
Consent: For marketing communications or where you have explicitly agreed.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services and provide customer support.
How We Share Your Data
We do not sell your personal data. However, we may share your data with:
Service Providers: Third parties who provide payment processing, IT support, or delivery services.
Legal Authorities: When required to comply with legal obligations or court orders.
All third parties are required to protect your personal data in accordance with UK GDPR standards.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Your Rights
Under UK GDPR, you have the following rights:
Right to Access: Request a copy of your personal data.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data under certain circumstances.
Right to Restrict Processing: Request limits on how your data is used.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies may collect data such as IP addresses and browsing preferences.
You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
International Transfers
If we transfer your data outside the UK or the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Aconite Interiors
Unit 11, Hawthorne Business Park
Lincoln Way, Clitheroe
BB7 1QD, England
Email: enquiries@aconiteinteriors.com
Phone: 01200 871536
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Last Updated: 27th January 2025